Financial Counseling Team Lead
$17.39/h-$25.51/h
2 days ago
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OnsiteFull-time
Summary
R1 RCM is seeking a Financial Counseling Team Lead to join their team in Milwaukee, WI. The role involves supervising the workflow and day-to-day activities of the financial counseling team, providing analytical expertise for revenue cycle management, and ensuring adherence to performance and quality metrics.
About the Role
As a Financial Counseling Team Lead, you will assist in establishing departmental initiatives, develop and coach team members, measure and monitor staffing levels, complete performance evaluations, prepare productivity metrics, facilitate daily stand-ups, troubleshoot client concerns, train staff on new processes, and fill in production gaps as needed. You will also be required to travel to other sites as necessary.
About You
Required:
- High School Diploma or GED.
- Intermediate skill level of Microsoft Word, Excel, PowerPoint, and Outlook.
- Excellent written and verbal communication skills.
- Ability to work well independently and in teams.
- Good project management skills.
- Ability to prioritize, multi-task and work in a fast-paced, high volume environment.
- Demonstrates strong leadership qualities and good decision-making abilities.
- Positive attitude.
- Must meet performance standards.
Preferred:
- Revenue cycle experience.
- Call Center experience.
- Associates degree.
- Medical terminology.
Benefits
- Competitive benefits package including health coverage.
- Opportunities for career growth and development.
R1 RCM
R1 is a provider of technology-driven solutions that make healthcare work better for both providers and patients. What does that mean for you? Joining our team is a chance to go beyond what you thought your career could accomplish. As a Great Place to Work® Certified™ (USA) organization, you’ll find the support you need to not only create change in entire hospital systems, but also in your own professional trajectory. The challenges you encounter — and the solutions you create — will ensure we’re all together better. To learn more, visit r1rcm.com/careers.
Milwaukee, WI