Financial Counselor
$20.38/h-$36.44/h
Optum19 hours ago
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OnsiteFull-timeEntry
Summary
Optum is seeking a Financial Counselor to join their team in Greenbrae, CA. The role involves assisting patients with navigating their insurance benefits, cost of service, and financial assistance needs.
About the Role
As a Financial Counselor, you will serve as a liaison between medical staff, patient financial services, insurance payers, and patients to ensure excellent patient care. Your responsibilities will include verifying insurance eligibility, providing financial assistance, collecting payments, and training new team members. You will also be involved in customer service, ensuring that patients receive the necessary information regarding their benefits and costs.
About You
Required:
- High School Diploma/GED (or higher).
- 1+ years of customer service experience.
- 1+ years of experience in an office or medical environment.
Preferred:
- Excellent computer skills including Microsoft Outlook and Word.
- Knowledge of medical terminology.
- Comfortable handling cash transactions.
- Familiarity with Electronic Medical Records.
- Knowledge of insurance, coding, authorizations, and revenue cycle.
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage.
- Incentive and recognition programs.
- Equity stock purchase and 401k contribution.
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
Greenbrae, CA