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Summary
About the Role
About You
- Proficiency with electronic payments, including ACH, cross-border wire transfers, and credit card transactions.
- 2+ years of experience supporting payment platforms and working with third-party payment processors.
- Bachelor's Degree.
- Experience in B2B support, preferably within a FinTech environment.
- Strong understanding of financial technologies and excellent troubleshooting skills.
- Ability to work cross-functionally with Product and Customer Success teams.
Benefits
- Flexibility to work from the Austin, TX office three days a week with remote work options.
- Full medical, dental, and vision insurance.
- 401(k) with employer match.
- Access to cutting-edge AI tools to enhance productivity.
- Opportunities for career and personal growth.
- Supportive leadership and an inclusive workplace culture.
Stampli is the most efficient way for finance teams to control their spend from procurement to payment — with AI that’s built to eliminate effort and proven over a decade. We help finance teams eliminate manual work. Stampli is the only system that is seamless from purchase requests to invoice processing to payments. You get control and visibility that extends across the entire procure-to-pay lifecycle. Customers using Stampli see: • 98% faster invoice approvals • 75% shorter processing time • 25X boost in team efficiency Our AI, Billy the Bot™, is trained on a decade of real-world use and over $100 billion in annual spend. It’s not a chatbot, though — Billy is an assistant that learns your processes and automates your work with human precision and superhuman speed. Stampli works in complete harmony with all major ERPs, including those from Oracle, SAP, Microsoft, and Sage. Teams can go live in weeks, not months, without changing how they work. More than 1,700 companies trust Stampli to help them close faster, control spend, and free up time for more strategic finance work. It’s a P2P system your team will actually love.