Search for FLEX Manager roles focusing on property management systems, located in Bethesda, MD, with remote options available. I have 3+ years of experience in hotel operations and I am interested in companies that provide comprehensive benefits including 401(k) and medical insurance.

Okay, I've searched for FLEX Manager roles related to property management systems located in Bethesda, MD, with remote options available. I found 15 positions that match your 3+ years of hotel operation experience. Additionally, these roles offer comprehensive benefits including 401(k) and medical insurance. You can explore these options now.

FLEX Manager

Bethesda, MD

3 years + Experience

Remote

401(k)

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The FLEX Manager, PMS - FSPMS role at Marriott International is fundamentally about leveraging extensive operational expertise in Property Management Systems (PMS) to enhance the Full-Service PMS (FSPMS) and subsequently support the company’s digital technology transformation. This position requires a blend of technical proficiency in PMS software, along with hands-on hotel experience to inform strategic decisions and support change management initiatives. The candidate will face challenges such as collecting and prioritizing automation ideas, generating and managing standard processes, and cross-functional coordination—all integral to enhancing operational efficiency across various hotel properties. Success in this role will look like the effective implementation of PMS enhancements, clear communication of operational needs across teams, and sustained support in training and documentation efforts. Performance metrics can be inferred to include the success of PMS rollouts, the efficiency of support processes, and the ability to foster collaboration and innovation.

Company Analysis:

Marriott International operates as a leader in the global hospitality industry, managing approximately 9,000 properties across numerous brand segments. This powerful market position affords the FLEX Manager substantial influence in shaping PMS practices that impact large cross-sections of the company. Within the organization, a commitment to diversity and inclusion signifies a work culture that prioritizes collaborative efforts and values every associate's contribution. The role is designed to be highly collaborative, positioning the manager as a vital link between operational teams and the IT department, ensuring that operational realities shape technological advancements. This role supports Marriott’s overarching goal of enhancing service delivery through technology. Candidates should evaluate whether they thrive in a fast-paced, transformation-oriented environment that values innovation while being responsive to the nuances of hotel operations.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to gather and prioritize feedback from various stakeholders. How did you approach this challenge?
Can you describe an instance where you successfully implemented a process improvement in PMS or hotel operations?
Describe a situation where you had to handle conflicting requests from different teams. How did you resolve it?
How do you ensure clear and persuasive communication when conveying complex technical concepts to non-technical stakeholders?
What steps would you take to analyze the effectiveness of an existing PMS feature before proposing enhancements?
How familiar are you with digital transformation efforts, and how would you apply your experience in this role?
If tasked with prioritizing automation ideas for the FSPMS, how would you approach identifying what to focus on first?
Imagine you are faced with a situation where a new PMS feature is not being well received by hotel staff. How would you handle the situation?
Why are you interested in working at Marriott International, and what specific aspects of our values resonate with you?
How do you envision contributing to the digital technology transformation at Marriott?
What do you see as the biggest challenge in managing the operational aspects of PMS in a large organization like Marriott?
What questions do you have regarding the expectations from this role and how it aligns with Marriott’s overall goals?

Job Details

Overview Company

FLEX Manager, PMS

$35.48/h-$59.81/h

Marriott International

2 months ago

Highlight

RemoteFull-time3+ yearsMid

Summary

Marriott International is seeking a FLEX Manager, PMS - FSPMS to join their team remotely. The role involves providing operational input and PMS subject matter expertise to support FSPMS and other property management systems.

About the Role

As a FLEX Manager, PMS - FSPMS, you will support the Full-Service PMS (FSPMS) product by providing subject matter expertise, supporting change management materials, and participating in automation prioritization. You will also support sustainment efforts, digital technology transformation, and collaborate with other property management systems. Your responsibilities include providing operational input, supporting business initiatives, and ensuring effective communication of PMS impacts and enhancements.

About You

Required:

4-year bachelor’s degree from an accredited university in Business Administration, hospitality or other related field, or equivalent experience.
3+ years of hotel experience or other relevant experiences using FSPMS.
Experience creating tools in Secure CRT and/or Excel.

Preferred:

Management experience in Rooms Operations at a full-service Marriott property.
Familiarity with other Property Management Systems, such as FOSSE, LightSpeed, Opera, and related systems.
Strong oral and written communication skills; able to collaborate effectively with others in a cross-functional team.

Benefits

401(k)
Commuter benefits
Disability insurance
Medical, dental, vision coverage
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Stock purchase plan
Discounts at Marriott properties
Employee assistance plan
Childcare discounts

Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Bethesda, MD