Floating Universal Service Representative
$20.54/h-$25.68/h
9 days ago
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OnsiteFull-timeEntry
Summary
Heritage Family Credit Union is seeking a Floating Universal Service Representative to join their team in Bennington, VT. The role involves providing exceptional service to credit union members and assisting with various financial service functions.
About the Role
As a Floating Universal Service Representative, you will be the frontline advocate for members, contributing to their financial success and overall satisfaction. Your responsibilities will include opening new memberships, assisting members through the consumer lending process, and providing compassionate support for more in-depth issues. You will also perform a variety of financial service functions, ensuring a world-class member experience during every interaction.
About You
Required:
- Strong relationship building skills.
- Problem-solving abilities to deliver exceptional service.
Preferred:
- Experience in financial services or customer service roles.
- Ability to work collaboratively in a team environment.
Benefits
- Paid time off in addition to paid federal holidays.
- Medical, dental, and vision benefits for employees working 24+ hours a week.
- 401k match.
- Ongoing training opportunities.
- 8 hours of volunteer time with an organization important to you.
- Monthly reimbursement for gym membership, hobby expenses, and fresh local foods (up to $25 each).
Heritage Family Credit Union
Established in 1956, Heritage Family Credit Union (HFCU) is a member-owned, member-first, not-for-profit cooperative offering a full-range of financial services with locations serving Vermont, New Hampshire, New York, and Massachusetts. HFCU financially empowers individuals and businesses by providing exceptional member experiences, innovative technology, and tailored solutions all while supporting local communities through a variety of philanthropic activities.
Bennington, VT