Leading Edge Connections, LLC.Highlight
Summary
About the Role
About You
- Must reside in the United States and be authorized to work and live in the U.S.
- Must have a High School Diploma or equivalent.
- 1–3 years of call center or chat support experience.
- Fluent in French/French-Canadian and English.
- Insurance or policy/agent experience.
- Strong communication, grammar, and active listening skills.
- Previous remote/work-from-home experience.
- Technical aptitude; Salesforce or HubSpot experience.
- Understanding of call center support metrics.
Benefits
- $17.00 per hour (1099 contract).
- Work from home.
- Supportive and collaborative team environment.
Leading Edge Connections is a cutting-edge virtual contact center that has established itself as the number one player in the industry in America. Founded in 2017 by Jon Juliano and Eric Sims, Leading Edge Connections has redefined the traditional contact center model by embracing remote work as its core operating principle. As a fully remote organization, Leading Edge Connections leverages the latest technology and innovative strategies to deliver exceptional customer experiences for its clients. With a team of highly skilled and talented remote agents located across the United States, Leading Edge Connections provides unparalleled customer support, sales, and lead generation services to businesses of all sizes and across various industries. At Leading Edge Connections, the team is driven by a shared passion for excellence and a commitment to delivering results. Through a combination of state-of-the-art technology, comprehensive training programs, and a supportive work culture, Leading Edge Connections empowers its remote agents to deliver outstanding performance and exceed client expectations. As the #1 virtual contact center in America, Leading Edge Connections has earned a reputation for its exceptional customer service, exceptional results, and industry-leading expertise. With a track record of success and a forward-thinking approach to remote work, Leading Edge Connections continues to revolutionize the contact center industry and set new standards for excellence