Front Desk Coordinator
2 days ago
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OnsiteFull-timeEntry
Summary
MedQuest Imaging is seeking a Front Desk Coordinator to join their team in Charlotte, NC. The role involves serving as the initial point of contact for patients and managing front desk operations at the imaging center.
About the Role
As a Front Desk Coordinator, you will welcome patients and their families, check them in, answer phone calls, schedule appointments, and handle financial transactions. You will ensure a comfortable experience for all visitors and perform various administrative tasks in a fast-paced environment.
About You
Required:
- High School Diploma or equivalent.
- 0 - 2+ years of experience in a customer support role or hospitality field.
- Strong customer service background and focus.
- Professional written and verbal communication skills.
- Ability to perform accurately and efficiently on a computer.
- Demonstrated ability to multi-task.
- Ability to work in a fast-paced environment.
Preferred:
- Experience working in a physician practice or medical services office.
- Knowledge of medical terminology.
- Prior patient collections experience in a medical setting.
- Medical records experience.
- Bachelor’s Degree.
Benefits
- Competitive salary package.
- Health, Dental, and Vision insurance.
- Health Savings Account.
- Life insurance.
- Short/Long term disability insurance.
- 401(k) retirement plan.
MedQuest Imaging
Founded in 1996, MedQuest Imaging is one of the leading outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify and diagnose a range of health conditions. In addition to providing expert diagnostic solutions that include MRI, CT, mammography, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize operations, control costs, and deliver an unmatched patient experience. Patients, referring physicians, and hospital systems count on MedQuest. To learn more, visit www.MQImaging.com.
Charlotte, NC