Front Desk Receptionist / Customer Service Representative
$12/h-$16/h
Ourisman Automotive Group20 hours ago
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OnsiteFull-timeEntry
Summary
Ourisman Automotive Group is seeking a Front Desk Receptionist / Customer Service Representative to join their team in Fairfax, VA. The role involves being the first point of contact for customers and delivering a professional customer experience while supporting daily shop operations.
About the Role
As a Front Desk Receptionist / Customer Service Representative, you will greet customers, assist with check-in and pick-up, answer phone calls, schedule appointments, and maintain accurate customer records. You will also coordinate with estimators and technicians, ensuring a clean and organized front desk environment to support customer satisfaction.
About You
Required:
- Customer service or receptionist experience.
- Strong communication and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to multitask and stay organized.
- Basic computer skills and phone etiquette.
Preferred:
- Experience in an automotive, dealership, or collision center environment.
Benefits
- Competitive hourly pay.
- Stable, full-time position.
- Professional work environment.
- Growth opportunities within the collision repair industry.
- Benefits package available (medical, etc.).
Ourisman Automotive Group
Ourisman Automotive Group - Ourisman Chevrolet of Baltimore, Ourisman Chevrolet of Bowie, Ourisman Chevrolet of Rockville, Ourisman Chrysler Dodge Jeep Ram Fiat of Baltimore, Ourisman Chrysler Dodge Jeep Ram of Bowie, Ourisman Chrysler Dodge Jeep Ram of Clarksville, Ourisman Tri-State Ford, Genesis of Bowie, Ourisman Honda of Laurel, Ourisman Hyundai of Bowie, Ourisman Kia of Catonsville, Ourisman Kia of Fairfax, Lotus of Washington D.C., Ourisman Mazda of Rockville, Ourisman Tri-State Subaru, Ourisman Toyota 40, Ourisman Volkswagen of Laurel, Ourisman Volkswagen of Rockville and our Ourisman Group of Collision, Centers. CEO and President – Robert Ourisman, Jr. COO – Chief Operating Officer – Edward Wheaton.
Fairfax, VA