Front Desk-Receptionist
Great Lakes Dental Technologiesa month ago
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OnsiteFull-timeEntry
Summary
Great Lakes Dental Technologies is seeking a Front Desk-Receptionist to join their team in Tonawanda, NY. The role involves answering incoming calls, providing administrative support, and performing routine activities.
About the Role
As a Front Desk-Receptionist, you will be responsible for answering approximately 500 inbound calls daily, directing calls to the appropriate departments, greeting guests, preparing documents for mailing, indexing/scanning documents, and sorting company emails. You will work under direct supervision and perform tasks that are clearly defined.
About You
Required:
- High school diploma (GED) or equivalent skills plus one year specialty training or one year college or equivalent experience.
- Ability to work independently.
- Good verbal communication skills and telephone manner.
- Good computer skills including typing.
- Good problem-solving ability.
Preferred:
- Experience with computerized telephone systems.
- Basic knowledge of Word, Excel, and Outlook.
Great Lakes Dental Technologies
Great Lakes Dental Technologies is an employee-owned company, with 225 employee-owners who design, develop, manufacture, and market appliances and products for use in the orthodontic, dental, and sleep and airway markets. Great Lakes is one of North America's largest orthodontic laboratories and offers more than 4,000 products and services. Training and education on the latest appliance fabrication techniques and equipment is offered at the onsite training center in the company's headquarters; located in a modern 78,000 square-foot building in Tonawanda, New York, a suburb of Buffalo.
Tonawanda, NY