FRONT END/LEAD CLERK
3 days ago
Highlight
OnsiteFull-timeEntry
Summary
Kroger Mountain View Foods is seeking a Front End/Lead Clerk to join their team in Waukesha, WI. The role involves providing day-to-day support for all Front End department operations, ensuring effective customer service and implementing process improvements.
About the Role
As a Front End/Lead Clerk, you will explore and develop more effective processes for the Front End, Customer Service Center, and Accounting. You will design a cleaner working environment, ensure safe and efficient customer service, and improve various operational metrics. Additionally, you will provide training and support to staff, coach customer service managers, and maintain a pleasant shopping environment.
About You
Required:
- Willing to work mornings, afternoons, evenings, or nights as the work demands.
- Store retail experience with an emphasis on customer service and front-end operations.
- Ability to multi-task and handle large workloads.
- Effective written and oral communication skills.
- Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
- Understanding of all key components of department operations including managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, and expense control.
- Past work record must exhibit a high level of integrity and dependability.
Preferred:
- Thorough experience in customer service and all phases of front-end operations.
Kroger Mountain View Foods
Mountain View Foods is a plant set apart from other dairies in the U.S. from a capability, flexibility, and a future technological standpoint. Mountain View Foods is the first dairy plant in the U.S. to deploy robotic technology enabling cases to be packed, picked, and palletized entirely by automation. With over 215,000 square feet on 12 acres, Mountain View Foods produces fresh conventional and organic milk, flavored milk, half and half, whipping cream, orange juice, aseptic liquid dairy proudcts, and broth.
Waukesha, WI