Front Office Associate
a day ago
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OnsiteFull-timeEntry
Summary
Nystrom & Associates, Ltd. is seeking a Front Office Associate to join their team in Green Bay, WI. The role involves being the first point of contact for clients, managing appointments, and providing support to mental health professionals.
About the Role
As a Front Office Associate, you will interact with patients and visitors, answer phone calls, check-in patients, verify information, schedule appointments, and maintain a clean front desk area. You will also handle patient concerns with empathy and participate in administrative tasks.
About You
Required:
- High school diploma or equivalent.
- Strong communication and interpersonal skills, both written and verbal.
- Ability to manage stress while navigating difficult situations.
Preferred:
- Prior experience working in health care facilities and an interest in behavioral health.
- Proficiency in technology and computer use including Microsoft Office Suite.
- Strong attention to detail.
Benefits
- Medical & Dental insurance
- Paid Time Off (PTO)
- Paid Holidays
- Opportunities for professional growth and career advancement
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(K) Retirement Plan with employer matching contribution
- Supplemental insurances, such as short-term disability and cancer insurance
- Employee Assistance Program
- Free Term Life Insurance Policy
- Tuition discounts with various schools
Nystrom & Associates, Ltd.
With over three decades serving patients, Nystrom & Associates is one of the largest behavioral health organizations in the country with over 60 locations in five states. We are on a mission to empower people to become the best version of themselves by providing therapy, psychiatry, addiction treatment, and a variety of other services for adults, children, couples, and families.
Green Bay, WI