Front Office Coordinator
$23/h
Mindpath Health17 hours ago
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OnsiteFull-timeEntry
Summary
Mindpath Health is seeking a Front Office Coordinator to join their team in Santa Cruz, CA. The role involves supporting clinicians and patients in an outpatient setting, delivering high-quality customer service and managing front desk operations.
About the Role
As a Front Office Coordinator, you will serve as the first point of contact for patients and visitors, schedule appointments, manage incoming communications, collect patient information, and support clinicians with administrative tasks. You will ensure a welcoming environment and maintain compliance with patient privacy standards.
About You
Required:
- Experience using EMR/EHR and/or practice management systems.
- High school diploma or equivalent.
- 2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role.
- 1+ year of customer service experience, preferably in a healthcare setting.
- Proficiency with Microsoft Office (Outlook, Excel, Word) and multiline phone systems.
Preferred:
- Strong interpersonal skills with the ability to build effective relationships.
- Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges.
- Excellent verbal and written communication skills.
- Strong organizational skills with keen attention to detail.
Benefits
- Medical, Dental, and Vision coverage.
- Employee Assistance Program (EAP).
- Life & Long-Term Disability Insurance.
- 401(k) with employer match.
- Paid time off starting at 15 days per year.
- Paid parental leave.
- Tuition reimbursement.
Mindpath Health
Mindpath Health is an independent organization that provides high-quality outpatient mental health services across the U.S. With a team of more than 450 clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine), and therapy services. We offer in-person and online appointments and coordinate care with primary care physicians and referring professionals to ensure a focus on total health. Mindpath Health is in-network with most commercial insurance plans and has more than 80 locations across Arizona, California, Florida, North Carolina, South Carolina, and Texas.
Santa Cruz, CA