Front Office Specialist
EyeCare Partners2 days ago
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OnsiteFull-timeEntry
Summary
EyeCare Partners is seeking a Front Office Specialist to join their team in Raleigh, NC. The role involves acting as the first point of contact for patients and performing administrative responsibilities to ensure a smooth check-in/out experience.
About the Role
As a Front Office Specialist, you will embrace and execute the Total Patient Experience, providing exceptional customer service during every patient encounter. Your responsibilities will include answering phones, managing patient flow, checking insurance authorizations, collecting payments, and complying with company policies, including HIPAA. You will also perform general office duties and maintain a professional attitude while interacting with patients.
About You
Required:
- High school diploma or GED required.
- Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience.
Preferred:
- Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
EyeCare Partners
At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge. While our partner practices have unique cultures, we present a united front through our shared best practices, clinical research and innovative solutions to vision health. We believe everyone deserves to see life with the best vision possible. With over 300 ophthalmologists and 700 optometrists nationwide, we are committed to making high-quality eye care easy, accessible and personalized. We are elevating eye care for everyone.
Raleigh, NC