General Manager - Pet Resort Operations
$62k/y-$65k/y
17 hours ago
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OnsitePart-timeMid
Summary
NVA Pet Resorts is seeking a General Manager - Pet Resort Operations to lead their team in Manassas Park, VA. The role involves overseeing overall operations, customer experience, and sales performance at the pet resort.
About the Role
As a General Manager, you will be responsible for maximizing sales and profits, maintaining exceptional customer service, and developing a strong team. You will implement sales strategies, manage financial performance, and ensure operational excellence while fostering a positive resort culture.
About You
Required:
- High school degree or equivalent required; Bachelor's degree equivalent education and experience.
- Minimum 3-5 years of management experience, including Profit and Loss management.
- Availability to work up to 45-50 hours per week including evenings and weekends.
- Strong Profit and Loss management abilities.
- Proficiency with Microsoft Office Suite and point of sale software.
- Valid Driver’s License and current insurance.
Preferred:
- Restaurant management, retail management, veterinary management/experience and/or hospitality experience.
- Bilingual skills.
Benefits
- Comprehensive benefits program including Medical, Dental, Vision.
- 401K with employer match.
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and Critical Illness Plan.
NVA Pet Resorts
At NVA, our 25 years of animal care experience doesn't stop with veterinary medicine. We've developed a dynamic network of pet resorts across the country, offering boarding, daycare and grooming services. We believe in investing in the full spectrum of pet care services because pets are not just one of our many interests—they are our only interest. As a trusted leader in pet care, our team is uniquely qualified to ensure the pets who stay at our resorts are happy and well cared for. As true animal lovers, our mission is to ensure every pet receives the same love, care, and playtime they receive at home.
Manassas Park, VA