Global Community Operations Manager - San Francisco
PLAUD.AI20 hours ago
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OnsiteFull-timeMid
Summary
Plaud is seeking a Global Community Operations Manager to join their team in San Francisco, CA. The role involves owning community monitoring and listening across various channels to enhance user engagement and experience.
About the Role
As a Global Community Operations Manager, you will be responsible for monitoring community interactions across platforms like Reddit, Discord, and Facebook, identifying user pain points and feature requests. You will design scalable community operations systems, translate community signals into actionable insights for product teams, and drive community growth by engaging power users and improving overall community experience.
About You
Required:
- 3–5 years of experience in community management, community operations, social listening, or related roles in fast-paced environments.
- Strong foundation in community strategy, including community growth, engagement, advocacy, and platform operations.
- Ability to design scalable processes, workflows, and operating models.
Preferred:
- Strong analytical mindset with the ability to synthesize community data into insights and recommendations.
- Comfortable using AI as a thinking partner and interested in applying automation to monitoring and workflow efficiency.
Benefits
- Employee Stock Ownership Plan (ESOP) for long-term success.
- Top-tier medical, dental, and vision insurance with employer subsidy.
- Unlimited PTO, 13 paid holidays, and 12 weeks of fully paid parental leave.
- Hybrid work model with a minimum of three in-office days per week.
- Access to cutting-edge AI tools and best-in-class equipment.
PLAUD.AI
PLAUD.AI building the next generation of intelligence infrastructure and interface to capture, extract, and utilize intelligence from what you say, hear and see. Our Mission: Amplify your intelligence. Our Vision: To transform how the world captures, extracts, and utilizes intelligence. Brand Owner: PLAUD Inc. Founded in: Dec 2021 Headquarter: San Francisco, US Offices: San Francisco, Seattle, Tokyo, Shenzhen, Singapore Team: 180+ and growing Email: hi@plaud.ai Website: https://www.plaud.ai/
San Francisco, CA