Global Product Lead, Support Tools, Artificial Intelligence
$122k/y-$175k/y
Google3 days ago
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OnsiteFull-timeMid
Summary
Google is seeking a Global Product Lead, Support Tools, Artificial Intelligence to join their team in Atlanta, GA. The role involves overseeing the lifecycle of planning, designing, and deploying internal tools or products to enhance customer experience.
About the Role
As a Global Product Lead, you will shape the tactical direction and drive successful outcomes for complex projects or portfolios. You will collaborate with cross-functional teams, simplify Ads products, and build productivity tools for gTech Ads users. Your responsibilities include managing stakeholder communications, deriving insights from customer feedback, and advocating for product improvements.
About You
Required:
- Bachelor’s degree or equivalent practical experience.
- 4 years of experience in product or program management.
Preferred:
- Experience gathering, interpreting, and presenting data to identify business needs and propose solutions.
- Experience working with both technical and business stakeholders and users.
- Understanding of applications for Artificial Intelligence (Applied AI).
- Knowledge of global customer service operations, support platforms, the online advertising industry, and Google Ads.
- Ability to improve customer experience.
- Excellent communication, presentation, problem-solving, and negotiation skills.
Benefits
- Competitive base salary range of $122k–$175k + bonus + equity + benefits.
- Comprehensive benefits package including health, dental, and vision coverage.
Google
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone. Check out our career opportunities at goo.gle/3DLEokh
Atlanta, GA