Group Benefits Client Services Representative
Seltzer Group Partners2 days ago
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OnsiteFull-time
Summary
Seltzer Group Partners is seeking a Group Benefits Client Services Representative to join their team in Bethlehem, PA. The role involves representing the agency professionally and managing client relationships to ensure a positive experience.
About the Role
As a Group Benefits Client Services Representative, you will be responsible for developing and maintaining relationships with clients, managing client communications, documenting interactions in the agency management system, processing enrollments and terminations, and maintaining confidentiality of client information. You will also perform various duties as assigned by management.
About You
Required:
- High School diploma required; Associate or Bachelor’s degree preferred.
- Active Pennsylvania Life & Health Insurance License, or the willingness to obtain the license.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong oral and written communication skills.
Preferred:
- Experience with an agency management system, preferably Applied Epic, and Employee Navigator.
- Demonstrate persistence and ability to overcome obstacles.
- Self-motivated to set and achieve goals.
- Ability to manage one’s own time and effectively organize, plan, and prioritize workload.
Benefits
- Competitive Compensation
- Health Insurance Plans (PPO, HSA, Copay Options)
- Dental Insurance
- Vision Insurance
- Company Paid Disability Insurance
- Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
- 401(k) with Safe Harbor Match
- Paid Time Off
- Paid Holidays
Seltzer Group Partners
Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues.
Bethlehem, PA