Group Manager, Vendor Partner Management – Intuit – Jobs in Windsor Locks, CT | OpenJobs AI

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Intuit

Job Details

Overview Company

Group Manager, Vendor Partner Management

$182k/y-$246.5k/y

Intuit

3 days ago

Highlight

OnsiteFull-timeDirector

Summary

Intuit is seeking a Group Manager, Vendor Partner Management to join their Customer Success organization in Windsor Locks, CT. The role involves leading a portfolio of external partners to deliver world-class support experiences for high-value customers.

About the Role

As a Group Manager of Vendor Partner Management, you will be responsible for scaling service delivery through a growing vendor network, optimizing customer experiences across multiple channels, and driving performance across strategic BPO/vendor relationships. You will set the strategic vision for partner operations, develop cross-functional relationships, and implement programs that enhance support for high-value customer segments.

About You

Required:

10+ years of experience leading customer service delivery and vendor/BPO partnerships.
Proven success in managing multi-site or global teams.
Strong people leadership with experience managing internal teams and influencing large external workforces.
Bachelor's degree required.

Preferred:

MBA or relevant graduate degree.
Experience with contact center platforms, outsourcing strategy, or CX technology.

Benefits

Competitive compensation package with a strong pay for performance rewards approach.
Eligible for cash bonus, equity rewards, and comprehensive benefits.

Intuit

Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.

Windsor Locks, CT