GTM ITSM Director
$170.2k/y-$297.9k/y
ServiceNow3 days ago
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OnsiteFull-timeDirector
Summary
ServiceNow is seeking a GTM ITSM Director to join their team in Santa Clara, CA. The role involves driving the execution of go-to-market strategies for the ITSM portfolio and contributing to business growth and customer engagement.
About the Role
As the Global head of ITSM GTM Lead, you will engage with strategic customers, collaborate with the ITSM business unit to refine GTM strategies, architect sales motions, and drive integration of GTM initiatives. You will also measure business KPIs, stay ahead of market trends, and represent the company at industry events.
About You
Required:
- 7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role.
- Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments.
- Deep experience engaging with senior stakeholders and influencing executive decision-making.
- Strong analytical, communication, and storytelling skills.
Preferred:
- Experience in SaaS, cloud, or enterprise technology.
- MBA or equivalent advanced degree.
Benefits
- Senior leader level visibility and impact.
- A dynamic, collaborative environment with top-tier talent.
- Competitive compensation and benefits.
- Opportunities for growth and leadership across the organization.
ServiceNow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Santa Clara, CA