Guest Experiences Associate - Cleveland Metroparks Zoo
2 days ago
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OnsitePart-timeEntry
Summary
Cleveland Metroparks is seeking a Guest Experiences Associate to join their team at the Cleveland Metroparks Zoo. The role involves providing exceptional customer service to zoo guests and assisting with various operational tasks.
About the Role
As a Guest Experiences Associate, you will be responsible for ensuring a positive experience for zoo guests by providing information, verifying tickets and memberships, directing traffic, and operating attractions. You will engage with visitors in a friendly manner, conduct surveys, and maintain a safe environment for both guests and staff.
About You
Required:
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Strong customer service skills and a friendly demeanor.
Preferred:
- Experience in a customer-facing role.
- Knowledge of zoo operations or attractions.
Benefits
- Flexible work schedule.
- Opportunity to work in a fun and engaging environment.
Cleveland Metroparks
Cleveland Metroparks is a nationally recognized and accredited park system, spanning more than 25,000 acres across Northeast Ohio. It includes 18 park reservations, more than 325 miles of trails, nine golf courses, eight lakefront parks, dining and retail venues and nationally acclaimed Cleveland Metroparks Zoo. Founded in 1917, Cleveland Metroparks draws more than 19 million annual visitors, and Cleveland Metroparks Zoo ranks as one of the most popular year-round attractions in Northeast Ohio. Cleveland Metroparks is a 17-time Award Winner of the NorthCoast 99 "Best Places to Work in Northeast Ohio.” Cleveland Metroparks Mission Statement Protecting nature, connecting communities and inspiring conservation of our world.
Cleveland, OH