Guest Services - Front Desk Agent - Hampton by Hilton Plymouth
Lafrance HospitalityHighlight
Summary
About the Role
About You
- Prior customer service experience.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and accuracy.
- Flexibility to work shifts including evenings, weekends, and holidays.
- Previous hotel experience.
Benefits
- Brand Wide Room Discounts.
- Company Wide Room Discount Program.
- Referral Bonus Incentive.
- Retention Bonus Incentive.
- Annual Review Program.
- Extensive Room for Growth.
- Paid Training.
Lafrance Hospitality Company was established in the 1950’s and has since grown into a full service hospitality company with a current portfolio of fourteen hotels, five restaurants/function facilities and one catering division. Our current hotels include Hilton, Marriott, IHG and Choice properties. With our team of esteemed professionals, depth of experience, proven strategies and commitment to providing an outstanding guest experience, Lafrance Hospitality provides a complete range of management services. Our small size affords our team the opportunity to focus on each hotel’s individual markets and needs, and apply our core principles; hiring, training and retaining the best team members, exceeding guest expectations, and maintaining streamlined, efficient operations. Lafrance Hospitality's corporate office consists of dedicated team members in all aspects of development and operations. Lafrance Hospitality has the ability to provide consulting and management services in all aspects of operations; finance, sales and marketing, development, daily operations and human resources. In addition, we provide distressed asset management and receivership services to ensure distressed assets run in a cost effective manner during the critical transition phase. Our hands on approach in daily operations have contributed to the success of each of our properties. Our vision is to be the PREMIER Hospitality Company by employing the VERY BEST PEOPLE, trained and empowered, to deliver a QUALITY product with SENSATIONAL service to every guest, every time.