Guest Services Coordinator
CENTER OF HOPE2 days ago
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OnsitePart-timeEntry
Summary
CENTER OF HOPE is seeking a Guest Services Coordinator to join their team in Fenton, MI. The role focuses on enhancing the guest experience at Center of Hope by ensuring clarity, dignity, and continuous improvement across services, classes, and events.
About the Role
As a Guest Services Coordinator, you will be responsible for welcoming and orienting guests, ensuring they understand what to expect and how to participate in services. You will coordinate guest classes and events, observe guest experiences, recommend improvements, and communicate guest feedback to staff leadership.
About You
Required:
- Strong interpersonal and communication skills.
- Ability to observe and evaluate guest experiences.
Preferred:
- Experience in customer service or hospitality.
- Familiarity with nonprofit organizations and their operations.
Benefits
- Opportunity to make a positive impact in the community.
- Gain experience in nonprofit operations and guest services.
CENTER OF HOPE
At the Center of Hope our vision is to love and serve our neighbors who are hungry, hurting, in need, or in crisis. By glorifying God and demonstrating His love as the only true source of hope we know that real change is possible for those who are in desperate situations.
Fenton, MI