Guest Services Specialist
Downtown Toyota of Oakland2 days ago
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OnsiteFull-timeMid
Summary
Downtown Toyota of Oakland is seeking a Guest Services Specialist to join their team in Oakland, CA. The role involves managing daily operations, ensuring customer satisfaction, and leading staff in a family-oriented environment.
About the Role
As a Guest Services Specialist, you will be responsible for COVID-19 screening, overseeing office functions, planning daily operations, managing hiring processes, developing policies, leading budget systems, maintaining records, promoting communication, handling customer complaints, and providing on-call services as needed.
About You
Required:
- 3+ years management experience
- 1 year experience working in the Automotive Industry
- Effective leader with good employee relations and customer service skills
- Knowledge of regulatory standards and compliance regulations
- Good interpersonal and analytical skills
Benefits
- Medical
- Dental
- Vision
- 401k
- Adherence to COVID-19 precautions
Downtown Toyota of Oakland
Oakland, CA