Guest Services Team Member - Burlington Pickleball Complex
The Sports Facilities Companies20 hours ago
Highlight
OnsitePart-timeEntry
Summary
The Sports Facilities Companies is seeking a Guest Services Team Member for the Burlington Pickleball Complex in Burlington, NC. The role involves providing excellent customer service and being the first point of contact for all guests.
About the Role
As a Guest Services Team Member, you will greet members and guests, assist with selling membership packages and court rentals, provide information about facility programs, and resolve guest concerns. You will also manage office supplies, assist with venue preparation for events, and maintain confidentiality of guest information.
About You
Required:
- Must be at least 18 years of age.
- Possess a valid Driver's License.
- Excellent communication skills, both verbal and written.
- Proficient computer skills with basic software platforms.
- Ability to maintain focus in a high-volume, fast-paced environment.
- Must have excellent guest service skills.
- Must be detail-oriented and have outstanding organizational skills.
Preferred:
- Customer service experience.
- Experience with pickleball.
- Flexible work schedule (e.g., nights, weekends, holidays, long hours).
Benefits
- Opportunity for career growth in a supportive environment.
- Work in a fun and engaging atmosphere.
The Sports Facilities Companies
The Sports Facilities Companies (SFC) is the nation’s leading resource for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. With over 90 managed venues and approximately 4,000 team members, represented by the SF Network, SFC welcomes nearly 30 million guest visits and produces almost $1 billion in economic impact each year. To learn more, please visit SportsFacilities.com and theSFnetwork.com.
Burlington, NC