Head: Concierge & COID Assist
Rand Mutual - RMAHighlight
Summary
About the Role
About You
- Bachelor’s degree (NQF 7) in Business/Commerce/Insurance or related field.
- 8+ years’ experience in Relationship Management, Key Account Management or Corporate Segmentation, with at least 3 years at a senior level.
- Proven experience managing high-value, complex portfolios.
- Excellent commercial, negotiation, and stakeholder engagement skills.
- Deep understanding of insurance, claims behaviour and corporate client environments.
- Experience in strategic visioning and execution.
- Proficiency in CRM, sales analytics tools, and digital platforms.
- Strong report writing, presentation, and communication skills.
Benefits
- Competitive salary package.
- Opportunities for personal and professional development.
- Stable company with a strong history.
• RMA in a nutshell Identifying a need to help care for miners who were injured while on duty, Rand Mutual (RMA) was founded in 1894 by three mining companies on the Witwatersrand as a non-profit mutual assurance company. Today RMA has grown to offer workmens' compensation benefits to the mining, iron, metal, steel and related industries coupled with a range of competitive insurance solutions. • The RMA service offering RMA offers COID (compensation for occupational injuries and diseases) and a range of insurance solutions to bridge the gap not covered by COID benefits coupled with other mainstream insurance solutions. It also has an end-to-end market-leading information technology (IT) solution, which provides enhanced efficiencies for workers’ compensation claims. • Company ethos: As a company that is compassionate and caring, RMA goes the extra mile to ensure that beneficiaries and their families receive the care and compensation they are entitled to when claiming from RMA. • Accessibility to clients, claimants and other stakeholders RMA has a wide footprint with its head office in Johannesburg and regional walk-in branches located in Cape Town, Durban, eMalahleni, Klerksdorp, Pretoria, Rustenburg and Welkom, with satellite offices in Lesotho, Mthatha and Mozambique.