About the Role

As a Help Desk Associate, you will be responsible for answering, evaluating, and prioritizing incoming requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Your duties will include setting up PCs and laptops, installing software, interviewing users to diagnose problems, resolving issues, and training users on software and hardware. Some travel to other company locations may be required.

At OPKO Health, we seek to serve unmet patient needs through our first in class products, comprehensive diagnostics laboratories, robust research and development pipeline, and unique pharmaceutical business solutions. The entrepreneurial acumen of our founder and CEO, Dr. Phillip Frost, has led to the development of a diverse healthcare company flexible enough to adapt to evolving patient needs. We are proud of our first in class products, Rayaldee® (calcifediol), and the 4Kscore® test, as well as our diagnostics division, BioReference Laboratories and GeneDx. In addition to our clinical products and diagnostics, we have a robust research and development pipeline and a variety of biomedical and pharmaceutical business solutions. Since our founding in 2007, OPKO has grown into a global healthcare company, with over 5500 employees spanning nine countries, through organic growth and complementary acquisitions. More information available at www.opko.com.

Help Desk Associate

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About the Role

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