Help Desk Manager
AISIN World Corp. of AmericaHighlight
Summary
About the Role
About You
- Proven experience in a supervisory or managerial role within a DX-I help desk environment.
- Strong technical background with expertise in troubleshooting hardware, software, and network issues.
- Excellent leadership, communication, and interpersonal skills.
- Ability to effectively prioritize tasks and manage multiple priorities in a fast-paced environment.
- B.S. degree in IT related field or equivalent experience.
- Experience with DX-I service management tools (e.g., ServiceNow, InvGate, etc.).
- Experience working with Regional or Global DX-I suppliers.
- Knowledge of automotive manufacturing business.
- A strong desire to learn through research and continuing education pursuits.
Based in Kariya City, Aichi, Japan, AISIN Corporation is a 5 billion with 14,000 employees and 36 manufacturing, sales, and R & D centers, including FT-Techno of America, an 950-acre test track and proving ground in Fowlerville, Michigan. Currently, Aisin is ranked sixth and thirteenth as the largest supplier in the world and in North America, respectively. Superior products through engineering excellence, progressive technological development and dedication to service are some factors which have contributed to bringing AISIN to its position as a multi-award-winning global leader in automotive parts. Our intense focus on research and development is the commitment that enables our company to offer vital, leading edge technology to the automotive industry.