Help Desk Support Specialist (Server) (Midnight)
Soft Tech ConsultingHighlight
Summary
About the Role
About You
- Two current IT certifications such as CompTIA A+, CCNA, Network+, etc.
- Minimum 2 years of Tier 1/Tier 2 server support experience including network, security, and peripheral devices.
- At least two years of general hands-on experience in a PC/network helpdesk or technical support environment.
- Experience with troubleshooting Microsoft Windows Infrastructure including Server OS 2012/2019 and Desktop OS 10/11.
- Strong background with Microsoft Active Directory.
- Experience using and supporting IBM Maximo/Computerized Maintenance Management Systems (CMMS).
- Working knowledge of technical security systems such as CCTV, alarms, and access control.
- At least two years’ experience supervising small technical teams.
Benefits
- Medical, Dental, Vision coverage
- 401K
- Short Term Disability
- Long Term Disability
- Life Insurance
- PTO
- Paid Holidays
Soft Tech Consulting is a woman and minority-owned IT consulting firm based out of the DC metro area. Soft Tech is committed to serving the public and private sectors to provide effective, affordable, and cutting-edge IT solutions. Soft Tech is an organization made up of highly successful and talented Information Technology professionals and offers enterprise class solutions for any size organization at great value. Soft Tech’s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Please connect with us to learn more about all that Soft Tech has to offer and information on job opportunities!