Helpdesk Lead
Computer World Services Corp. (CWS)Highlight
Summary
About the Role
About You
- High School diploma required; Bachelor's Degree desired.
- 1-2 years of IT operations experience.
- Experience in a Microsoft computer support environment.
- ITIL 4 certification.
- ServiceNow - Admin certification.
- Security+ certification.
Benefits
- Salary range of $120k–$130k per year.
- Full on-site work at the D.C. office.
With over 30 years of hands-on experience, Computer World Services Corp. delivers exceptional enterprise-wide IT solutions and services to Defense and Civilian federal customers both domestically and abroad. Our performance is reflected by the consistently exceptional CPAR ratings we have received throughout the years and across all of our programs. Our core competencies include: • IT Operations and Maintenance • Systems Architecture and Engineering • Cloud Solution Services • Agile Software Development • Call Center Outsourcing • Cybersecurity With a team of over 400 staff members, our service and support extends to over 20 distinct Federal customers who are located globally. CWS is committed to quality management and continual process improvement, as demonstrated by our ISO 9001:2015 certification and CMMI-DEV Level 3 appraisal.