Housing Access Voucher Program (HAVP) Case Manager for the Division of Tenant and Owner Resources
$44545/y-$51227/y
NYC Department of Housing Preservation & Developmenta day ago
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OnsiteFull-timeEntry
Summary
NYC Department of Housing Preservation & Development is seeking a Housing Access Voucher Program (HAVP) Case Manager for the Division of Tenant and Owner Resources in New York, NY. The role involves providing case management services to support the issuance of HAVP vouchers to clients.
About the Role
As a Case Manager, you will manage a caseload of assisted or applicant households, conduct initial voucher application screenings, determine and verify eligibility, and prepare necessary documentation. You will also engage with clients through briefings and community events, build relationships with landlords, and ensure compliance with policies established by the New York State Housing Trust Fund Corporation.
About You
Required:
- High school graduation or equivalent and three years of experience in community work or community-centered activities.
- Ability to manage multiple cases while prioritizing tasks.
Preferred:
- Excellent communication skills (both orally and in writing).
- Strong customer service focus.
- Computer proficiency.
- Bilingual skills.
- Experience with rental subsidy programs.
Benefits
- Eligibility for federal loan forgiveness programs.
- Inclusive work environment free from discrimination.
NYC Department of Housing Preservation & Development
Established in 1978, the New York City Department of Housing Preservation and Development (HPD) is the largest municipal housing preservation and development agency in the nation. The agency’s mission is to promote the quality and affordability of the city’s housing and the strength and diversity of its many neighborhoods. We do that by preserving affordable housing and protecting tenants, developing new affordable housing, enforcing the Housing Maintenance Code, and engaging neighborhoods in planning. Follow us: @nychousing
New York, NY