Okay, I've searched for Implementation Manager roles in Seattle focusing on B2B services, for full-time positions, requiring over 5 years of experience, and offering a competitive salary from $120,000 to$200,000. I found 76 positions for you to consider.

Sure. Here's the analysis:

Job Analysis:

The Implementation Manager in Amazon Business (AB) is fundamentally charged with ensuring that large enterprise clients successfully adopt AB as a supplier after its launch. This role involves translating complex customer needs into actionable technical strategies, thereby enhancing customer engagement and streamlining purchasing processes. The Implementation Manager’s responsibilities revolve around leading in-depth discovery conversations with clients to identify their specific requirements, overseeing technical setups and testing, and fostering strong relationships across various functional areas including Purchasing, Finance, and IT. Success in this role is defined not only by meeting targets for customer spend adoption but also by the ability to communicate effectively with stakeholders at all levels, addressing risks, and driving change management initiatives. Candidates should be prepared to navigate a dynamic, often ambiguous work environment where innovative problem-solving and swift decision-making are crucial for reinforcing AB’s value proposition to clients. In essence, this role requires a blend of project management acumen, deep technical understanding, exceptional communication skills, and a strategic mindset to thrive in a fast-paced, customer-focused setting.

Company Analysis:

Amazon, a leader in e-commerce and cloud computing, emphasizes customer obsession, innovation, and operational excellence—principles critical for the success of the Implementation Manager role within Amazon Business. The culture at Amazon is characterized by a fast-paced, innovative environment, where employees are encouraged to embrace 'Day 1' thinking—maintaining a startup mentality even within a large organization. This means that the Implementation Manager must not only be adaptive and resourceful but also passionate about inventing solutions that drive client satisfaction. The Implementation Manager operates at the intersection of cross-functional teams, likely reporting to mid or senior management while having significant visibility into executive decision-making due to the strategic importance of customer adoption metrics. As the company is positioned as a disruptor in the B2B space, this role is pivotal in leveraging technology and enhancing procurement solutions, directly aligning with Amazon's overarching goals of continually innovating for customer benefit and capturing significant market share.

Absolutely. Here are some mock interview questions that could come up:

• Can you tell me about a time when you had to manage a complex B2B implementation project? What challenges did you face and how did you overcome them?
• Describe a situation where you had to translate ambiguous customer needs into specific business requirements. How did you ensure that the final solution met those needs?
• Can you provide an example of how you effectively influenced stakeholders at the executive level to adopt a new procurement solution?
• Tell me about a time you encountered resistance during a change management process. How did you handle it and what was the outcome?
• What strategies would you use to accelerate customer engagement and adoption of Amazon Business solutions?
• How familiar are you with ERP and eProcurement integrations, and how would you apply that knowledge in this role?
• What steps would you take to assess potential risks during an implementation project and how would you communicate these to your team and clients?
• Imagine you discover that a client is not using the Amazon Business solutions to their full potential. How would you approach this situation?
• Why do you want to work in Amazon Business and how do you see this role aligning with your career goals?
• What aspects of Amazon's customer-centric mission resonate with you the most and how do you plan to embody that in your role?
• In light of Amazon's commitment to operational excellence, how do you ensure quality delivery in your projects?
• What do you envision as key performance indicators for this role, and how would you track and report on them?