Implementation Specialist II – Meridian Cooperative – Jobs in Atlanta, GA | OpenJobs AI

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Meridian Cooperative

Job Details

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Implementation Specialist II

Meridian Cooperative

20 hours ago

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OnsitePart-timeMid

Summary

Meridian Cooperative is seeking an Implementation Specialist II to join their team in Atlanta, GA. The role involves leading software implementations and ensuring a smooth transition to proprietary software platforms for utility organizations.

About the Role

As an Implementation Specialist II, you will work closely with customers to analyze workflows, configure software, conduct quality assurance, and provide training. You will collaborate with cross-functional teams to deliver outstanding results and serve as a mentor to junior team members. The position requires travel to client sites up to 25% of the time.

About You

Required:

Bachelor's degree in Information Technology, Computer Science, or related field preferred.
4+ years in a similar implementation, technical support, or business systems role.
Moderate experience with SQL, JIRA, and Confluence.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Exceptional communication skills to explain technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical thinking abilities.

Preferred:

Experience working with Oracle Databases and extracting/analyzing data using SQL.
High attention to detail and organizational skills to manage multiple projects simultaneously.
Solution-oriented mindset with a passion for excellent customer service.

Benefits

Outstanding Medical/Dental/Vision coverage.
Education/Training Reimbursement.
On-Site Education Courses.
Flexible Spending Account.
Health/Wellness Reimbursement.
Excellent Life and AD&D insurance.
Paid Time Off: Eligible to begin accrual from date of hire; beginning accrual rate equivalent to 22 days per year.
Volunteer Time: 8 hours per year.
Robust 401K with company contributions.

Meridian Cooperative

Meridian Cooperative, fka SEDC, is a trusted leader in the development of innovative utility software and technology solutions. As a not-for-profit cooperative, we’re squarely committed to providing our users with the Billing, Accounting, Engineering, and Operations applications they rely on to provide essential services in their communities. Our all-in-one solutions are cost-effective, flexible, and backed by teams of expert designers and dedicated support staff. With over 40 years of experience, we are second to none in terms of developing cutting-edge technologies and building lasting relationships in the communities we serve. We believe in hiring a diverse group with a broad range of talents, including knowledgeable implementation specialists, Microsoft-certified support specialists, and top programmers dedicated to staying one step ahead of emerging technologies.

Atlanta, GA