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Summary
About the Role
About You
- High School Diploma or GED
- 3+ months of call center inbound and/or outbound, customer service and/or sales experience
- Computer and typing skills (data entry)
- High Attention to Detail & Follow Through
- Effective communication skills in oral and written form
- 6+ months of call center inbound and/or outbound, customer service and/or sales experience
- Bilingual - must be able to read, write and communicate effectively in both English and Spanish
- In depth knowledge of consumer auto dealerships and/or contact center operations
APCO, established in 1984, is a leading marketer and administrator of extended vehicle service contracts, warranties, and other related products sold primarily by automobile dealers located throughout the United States. APCO has expanded its offerings over the last decade to include leading-edge training for dealership sales and finance teams. The company markets its products using the EasyCare, GWC, MemberCare, Relentless Dealer Services, Crystal Fusion, Capital Administrative Professionals, and Rider's Advantage brands, as well as other private label automobile manufacturer brands, through a network of independent agents and an internal salesforce that specialize in consulting with and servicing the automotive dealership markets. EasyCare and GWC Warranty are the only "Motor Trend Recommended Best Buy" brands in the automotive aftermarket. For further information about APCO, see www.easycare.com, www.nationalautocare.com, and www.gwcwarranty.com.