Inbound Customer Service - PAID TRAINING!
3 days ago
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OnsiteFull-timeEntry
Summary
Advanced Call Center Technologies, LLC is seeking Customer Experience Representatives for their team in Harlingen, TX. The role involves providing exceptional customer service through inbound calls and problem-solving.
About the Role
As a Customer Experience Representative, you will be the voice of the company, assisting customers with billing inquiries, payments, credits, fraud alerts, and various services. You will receive paid training in computer skills, negotiation techniques, and interpersonal communication, while working in a positive environment that encourages advancement.
About You
Required:
- High School diploma or GED.
- Basic computer skills and data entry experience.
- Ability to pass a criminal background check.
Preferred:
- Previous call center or similar customer service experience.
Benefits
- Opportunities for promotion.
- Flexible schedules.
- Tremendous bonus opportunities.
- Employee Ownership Program.
- Healthcare benefits for you and your family after 90 days.
- Paid time off and paid holidays after 90 days.
Advanced Call Center Technologies, LLC
Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage, telecommunications, healthcare, cable and retail industries. Our services include fraud prevention & detection, dispute management, customer service, sales and marketing services, customer retention, back office support and more. Please visit our website for more information, www.ACTToday.com or call 866-704-5580.
Harlingen, TX