Information Technology Service Desk
Eliassen GroupHighlight
Summary
About the Role
About You
- Experience supporting Windows and Mac endpoints, including configuration, setup, maintenance, and troubleshooting.
- Experience with ticketing workflows and timely incident resolution.
- Experience imaging and deploying laptops and desktops.
- Experience supporting mobile devices in a corporate environment.
- Experience maintaining AV equipment and supporting conference room technology.
- Experience managing hardware and software inventory.
- Ability to provide onsite and occasional after-hours support.
Benefits
- Medical, Dental, and Vision benefits.
- 401k with company matching.
- Life insurance.
Eliassen Group is a leading strategic consulting firm delivering business, clinical, and technology services that help clients innovate and achieve meaningful outcomes. With over 30 years of experience and an industry-leading Net Promoter Score, we are committed to positively impacting our employees, clients, consultants, and the communities we serve. Our services are delivered through three core pillars: Technology Solutions: Expert-led practices providing top technology talent and professional services across AI & data services, app dev, integration & test automation, cloud & infrastructure, cybersecurity, and enterprise agility, product & program management. Financial, Risk & Compliance, and Advisory Solutions: Pragmatic, execution-focused consulting that addresses complex accounting, internal controls, risk, compliance, and transformation challenges with tailored strategic guidance. Clinical Solutions: Scalable consulting and Functional Service Provider (FSP) support across the full drug development lifecycle—including clinical operations, data sciences, quality/regulatory compliance, and medical affairs—throughout the U.S., Canada, and Europe. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: 1. When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc. 2. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.