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Summary
About the Role
About You
- 5+ years of IT support experience in enterprise or large-scale environments (5,000+ users preferred).
- Strong background in Windows, Office 365, Active Directory, and remote access tools (RDP, Dameware, etc.).
- Advanced troubleshooting for network, printer, and connectivity issues.
- Excellent communication and customer service skills.
- Experience with enterprise ticketing systems (ServiceNow, Jira, Remedy).
- Possession of A+ and Network+ certifications.
- Prior experience in the education sector or similar environments.
Benefits
- Competitive compensation and benefits packages.
- Long-term contract position.
Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional. Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations. We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.