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Job Analysis:
The Infrastructure Business Analyst role at TEKsystems is fundamentally oriented towards bridging communication and ensuring alignment between various stakeholders involved in IT projects aimed at enhancing efficiencies and public support. This role demands expertise in facilitating discussions, eliciting requirements, and performing gap fit analyses, all while maintaining an exceptional level of customer service. The successful candidate will need to navigate complex project requirements and translate them into actionable strategies, requiring not only technical knowledge but also great interpersonal skills to foster cooperation across potentially divergent viewpoints. This position necessitates a solid grasp of existing technologies and business processes, as well as the adaptability to work closely with Agency Partners, ensuring their compliance with client policies. Success in this role can be measured by the effectiveness of project outcomes, the seamless integration of IT solutions, and the ability to capture and document stakeholder input, leading to prioritized and clear project requirements. Within the first 6-12 months, high performance will likely involve successfully supporting multiple projects, fostering stakeholder relationships, and contributing meaningfully to the operational dynamics of the Business Analyst team.
Company Analysis:
TEKsystems is a prominent player in the business and technology services industry, known for its expansive reach and strong partnerships, including with 80% of the Fortune 500. This market positioning suggests a company that values strategic innovation and client-centric solutions, as it continuously adapts to evolving business demands. The culture at TEKsystems appears to prioritize collaboration and transformative capabilities, entrusting its employees with the autonomy to drive business value through advanced IT solutions. For someone in the Infrastructure Business Analyst role, this environment means that adaptability, creativity, and a proactive approach to problem-solving will be essential attributes. The role resides within an organization that not only emphasizes technical prowess but also the ability to work effectively within teams and across functions, even more so with the hybrid working model in place. This role is positioned to be a critical support function, helping the company reinforce its reputation as a trusted partner by ensuring that stakeholder needs are met and IT solutions are implemented effectively, which aligns directly with TEKsystems' broader mission of empowering business transformations.