Inpatient Financial Counseling Specialist - Springfield Regional Medical Center
Conduit Health Partners3 days ago
Highlight
OnsiteFull-timeEntry
Summary
Conduit Health Partners is seeking an Inpatient Financial Counseling Specialist to join their team at Springfield Regional Medical Center. The role involves performing liability collection activities and accurately calculating patient liabilities across Mercy Health.
About the Role
As an Inpatient Financial Counseling Specialist, you will be responsible for collecting inpatient, observation, and outpatient liabilities, assessing patient insurance and financial information, and ensuring compliance with regulatory requirements. Your daily tasks will include face-to-face communication with patients, pre-registration and registration tasks, monitoring missed collection opportunities, and following up with patients post-discharge to secure payments.
About You
Required:
- Bachelor's degree in Business or Healthcare Administration.
- Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR).
- 1-2 years of experience in a related field.
- Understanding of Revenue Cycle including admission, billing, payments, and denials.
- Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification.
Preferred:
- Patient Access experience with managed care/insurance.
- Knowledge of medical terminology or CPT or procedure codes.
Benefits
- Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible).
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
Conduit Health Partners
Conduit Health Partners™ connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.
Springfield, OH