Inside Sales Representative-Remote (Soft Sales)
$15/h-$18/h
3 days ago
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RemoteFull-timeEntry
Summary
Concentrix is seeking an Inside Sales Representative-Remote (Soft Sales) to join their team. The role involves providing customer service support and resolving routine problems via inbound/outbound calls and the Internet.
About the Role
As an Inside Sales Representative working from home, you will provide inbound and outbound customer support, ask probing questions, persuade customers to consider additional products and services, build client relationships, and deliver expert customer experiences. You will also track and document information in databases and offer additional products with every interaction.
About You
Required:
- 1+ year of customer service experience
- 3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
- A high school diploma or GED
- Strong computer navigation skills and PC knowledge
- A quiet, distraction-free environment to work from in your home
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
Preferred:
- Basic understanding of upselling, persuasion, building relationships, and communication skills
- Eagerness to learn new technologies
- Proficiency in fast-paced multi-tasking
- Open availability
Benefits
- Base salary range of $15-$18/hr.
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option to access pay early
- Paid training and performance-based incentives
- Employee referral bonus opportunities
- Health and wellness programs
- Mentorship programs
- Work-from-home convenience
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
North Las Vegas, NV