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Job Analysis:
The IT Administrative Assistant & Project Management Support Specialist role is fundamentally centered on enabling the smooth operational and strategic functioning of the City's Office of Innovation & Technology’s senior leadership, specifically supporting the Chief Project Management Officer (CPMO) and CEO. This role combines traditional administrative duties with a nuanced understanding of project management within a public sector IT environment. The candidate must balance calendar management, communication facilitation, and logistical support alongside tasks like budgetary coordination, asset and inventory management, and project tracking. The requirement for strong organizational and multitasking skills reflects the complexity of supporting executives across multiple ongoing projects and city-wide initiatives. Handling procurement documentation and budget support underlines the importance of financial literacy and attention to detail. Success in this role means proactively anticipating the needs of the leadership, navigating cross-departmental communication channels, maintaining confidentiality, and ensuring timely follow-through on critical action items. Given the interaction with diverse stakeholders—from city officials to community organizations—the role demands exceptional interpersonal communication skills paired with professional judgment. The ability to operate independently, prioritize competing demands, and recommend process improvements signals that the candidate must be resourceful and forward-thinking amid a fast-moving municipal government context. Familiarity with Microsoft Office Suite and basic IT knowledge equips the candidate to efficiently manage digital records and stakeholder communications in an increasingly technology-dependent environment.
Company Analysis:
The City of Philadelphia stands as a large, multifaceted employer committed to serving a diverse urban population through efficient, accountable government operations. Operating within the public sector, the organization prioritizes values like inclusion, integrity, innovation, and collaboration, creating an environment that blends mission-driven work with the structure of municipal governance. For a candidate, this means working in an environment that expects a strong service orientation and the ability to navigate complex bureaucratic frameworks while contributing to meaningful public impact. The Office of Innovation & Technology (OIT), as a central technology agency, underscores a strategic emphasis on modernizing city services and supporting digital infrastructure across departments. The role’s placement within the CPMO and OIT suggests a highly collaborative environment where cross-functional liaison and coordination are essential. While it is a frontline administrative role, it offers visibility into high-level leadership activities and critical city initiatives, positioning the candidate as a pivotal support figure who contributes indirectly but significantly to the organization’s strategic goals. The organization’s focus on empowerment and growth hints that innovation, continuous learning, and adaptability are valued traits. Given the city’s scale and complexity, the role also demands patience and resilience, especially in managing diverse stakeholders and navigating governmental procedures. Candidates should be prepared to embrace both the challenges and the unique public service rewards that come with helping improve a large, urban community through technology-enabled solutions.