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Job Analysis:
The IT Administrative Assistant & Project Management Support Specialist role is fundamentally designed to serve as the operational backbone for the Chief Project Management Officer (CPMO) and CEO within the City of Philadelphia's Office of Innovation & Technology (OIT). At its core, this role seeks to ensure the smooth coordination and administration of executive schedules, communications, project tracking, and logistical support, empowering senior leadership to focus on strategic priorities without being bogged down by operational details. The candidate must navigate a complex government environment interfacing with various city departments, external stakeholders, and community organizations—requiring advanced organizational agility, discretion, and communication skills. Key challenges will include managing multiple priorities simultaneously under tight deadlines, interpreting and assisting with budgetary and procurement activities, and maintaining accurate asset and inventory records to support the city’s extensive IT infrastructure. Success in this position hinges on anticipating leadership needs, proactively resolving conflicts, and contributing to process improvements that enhance team efficiency. Candidates must be comfortable working with Microsoft Office tools plus potentially learning specialized software and navigating sensitive or confidential information. Ultimately, effective problem-solving, clear communication, and the ability to independently manage complex administrative tasks with a customer-focused mindset define excellence in this role.
Company Analysis:
The City of Philadelphia, as a significant public sector employer with over 30,000 employees spanning more than 1,000 job categories, presents a unique environment blending traditional government responsibilities with a forward-looking drive toward technological innovation and community service. Operating within the Office of Innovation & Technology, this role interacts with a city strategy centered on inclusion, empowerment, and accountable governance. The organization values integrity, collaboration, and diversity, creating a culture that, while structured, likely encourages initiative and community impact. Given its scale and governmental mandate, the workplace atmosphere may balance a steady pace with moments requiring agility, especially in technology-related projects that influence millions of residents. This environment mandates resilience, strong interpersonal skills to navigate bureaucracy, and adherence to processes while championing innovation and efficiency. Positioned directly under the CPMO and CEO, the role offers substantial visibility and strategic alignment, facilitating direct contributions to pivotal city-wide projects. For candidates, succeeding here means aligning with the city’s mission to serve all residents equitably, embracing a customer-centric approach even within internal teams, and thriving within both collaborative team settings and autonomous task management. It is a growth-oriented position in a mission-driven context that blends operational discipline with the chance to impact urban innovation initiatives.