Okay, I've searched for IT Infrastructure Support Engineer roles in North Alabama, requiring a Bachelor's degree, with 1-2 years of experience, proficiency in Windows Server Administration, and the capacity for remote support. I found 12 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The role of an IT Infrastructure Support Engineer at Hexagon's Asset Lifecycle Intelligence division is fundamentally centered on ensuring the operational integrity and reliability of IT systems within a hybrid environment. The core responsibility is managing both on-premise and cloud infrastructures, which involves a range of tasks from maintaining server operations to enhancing communication through platforms like Microsoft Teams. This role is pivotal in troubleshooting and resolving technical issues, a function essential in supporting the larger organizational goal of enhanced productivity and operational efficiency. Candidates will likely face challenges such as diagnosing complex hardware failures or managing competing priorities between regular maintenance and urgent support requests. Success in this role will be reflected in the seamless operation of IT services, positive user feedback, and effective management of IT assets, all pivotal for ongoing projects that stress safety, efficiency, and sustainability.

Company Analysis:

Hexagon is positioned as a global leader in digital reality solutions, blending sensor technologies with software and automation to foster an increasingly connected and sustainable future. The company’s emphasis on facilitating operational excellence and sustainability within industrial environments indicates a strong focus on innovation and commitment to customer success. This culture likely manifests in an environment that thrives on collaboration, whereby the IT Infrastructure Support Engineer plays a crucial role in enabling team members to utilize technology efficiently with minimal disruptions. The company's values of inclusivity and respect suggest a supportive atmosphere where diverse ideas are encouraged, which may empower the successful candidate to contribute meaningfully. As part of a larger organization that prioritizes employee engagement, the role also offers significant visibility to leadership, allowing for opportunities to influence broader IT strategies within Hexagon.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a complex IT issue. How did you approach it?
• Can you give an example of how you've managed a project involving both on-premise and cloud infrastructure?
• Describe a situation where you had to communicate a technical solution to a non-technical team member. How did you ensure they understood?
• How do you prioritize your tasks when you have multiple urgent IT issues to address?
• Explain your experience with Microsoft Teams and how you've leveraged it for team communication in past roles.
• What methods do you use to track and manage IT assets effectively?
• How would you approach a situation where you are required to quickly repair hardware when multiple team members are waiting for access?
• Imagine you are faced with a major server failure that impacts a significant project. How would you handle the communication with affected stakeholders?
• Why are you interested in working at Hexagon specifically?
• How do you see yourself contributing to Hexagon's mission of improving sustainability and operational efficiency through technology?
• What do you believe are the most important traits for an effective IT support engineer, and how do you embody those traits?
• Based on what you know about Hexagon, how do you think the company culture will impact your approach to delivering IT support?
• What questions do you have about the challenges an IT Infrastructure Support Engineer might face at Hexagon?