Search for IT Operations Engineer roles in New York, ideally full-time positions, requiring 5+ years of IT support experience, with expertise in macOS and SaaS platforms like Google Workspace and Slack.

Okay, I've searched for IT Operations Engineer roles in New York for full-time positions requiring over 5 years of IT support experience, with expertise in macOS and SaaS platforms like Google Workspace and Slack. I found 47 relevant positions for you to review.

IT Operations Engineer

New York, NY

Full Time

5 years + Experience

macOS

Google Workspace

Slack

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The IT Operations Engineer at Hudson River Trading (HRT) plays a critical role in maintaining the technological backbone of a fast-paced trading environment. This position is fundamentally aimed at streamlining IT operations through automation and engineering solutions, which reflects the organization's commitment to efficiency and innovative practices. Key responsibilities include providing robust technical support for users both on-site and remotely, ensuring seamless onboarding for new hires, and administering core IT platforms—this indicates a strong focus on user experience and operational workflow. The candidate will not only need to carry out routine IT functions but also implement automation to alleviate repetitive tasks, which may require navigating challenges of integration with existing systems and user expectations. Success in this role means achieving high service levels, proactive problem-solving, and fostering excellent communication across various teams within HRT, ultimately contributing to overall operational excellence and employee satisfaction.

Company Analysis:

Hudson River Trading (HRT) occupies a unique position in the financial technology sector, known for its sophisticated algorithms and advanced computing capabilities in automated trading. As a leading player in electronic markets, HRT's commitment to fairness and transparency in trading reflects a strong ethical foundation that aligns with the responsibilities of the IT Operations Engineer, who must advocate for robust internal processes. The company culture emphasizes collaboration, innovation, and a scientific approach, suggesting that the IT Operations Engineer will thrive in a dynamic, supportive environment where ideas from all levels are valued. This role exists within a larger team that focuses on operational efficiency, making it significant for driving seamless technical support across the organization. HRT’s diverse workforce indicates a collaborative spirit in addressing challenges, promoting a culture where a proactive problem-solver can excel. Strategic alignment lies in enhancing operational workflows through IT advancements, ultimately contributing to HRT's overarching goal of being at the forefront of market disruption.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a complex technical issue. What was your approach and the outcome?
How have you previously implemented automation solutions in your IT support role, and what impact did they have?
Describe a situation where you had to work closely with a team to deliver a project under a tight deadline. How did you ensure successful collaboration?
Can you provide an example of how you managed competing priorities while delivering high-quality technical support?
What strategies do you employ when supporting users on different operating systems like macOS, Linux, and Windows?
Describe your experience with core SaaS tools such as Okta, Jira, and Google Workspace in previous roles.
How would you approach the onboarding of a new employee from a technical standpoint, ensuring a seamless experience?
Imagine you are faced with a situation where a key IT service goes down during a busy trading period. How would you handle the situation and communicate with users?
Why are you interested in working at Hudson River Trading specifically, and how do you believe you can contribute to its mission?
How do your past experiences align with HRT's commitment to transparency and fairness in technology and trading?
What aspects of HRT's culture resonate with you, and how do you see yourself fitting into our team?
What do you believe are the key challenges facing IT operations in a fast-paced trading environment, and how would you address them?
How do you stay current with new technologies and advancements in IT operations?
What questions do you have for us about teaming with other departments at HRT to enhance operational efficiency?
Can you share your thoughts on how automation might evolve in IT operations within the financial sector?

Job Details

Overview Company

IT Operations Engineer

$100k/y-$150k/y

Hudson River Trading

8 days ago

Highlight

OnsiteFull-time5+ yearsMid

Summary

Hudson River Trading (HRT) is seeking an IT Operations Engineer to join their Information Technology team in New York, NY. The role involves providing technical support globally while driving automation and engineering solutions to enhance scalability and efficiency.

About the Role

As an IT Operations Engineer, you will design, build, and maintain automations to streamline IT support tasks, deliver technical support for end users, administer core IT platforms and SaaS tools, and co-own the onboarding process for new hires. You will also maintain internal documentation and participate in an on-call rotation for IT support coverage.

About You

Required:

5+ years of IT support experience in fast-paced, tech-driven environments.
Proficiency across macOS, Linux, and Windows operating systems.
Hands-on experience administering core SaaS platforms such as Okta, Google Workspace, Jira, Slack, and Zoom.
Familiarity with code version control systems like Git, and an understanding of developer workflows including CI/CD tooling.
Ability to write and maintain scripts and automation tools, with working knowledge of Python.
Strong analytical and problem-solving skills.
Customer-focused mindset with a proactive, positive attitude and strong communication skills.
Ability to lift and move equipment up to 25 lbs.

Benefits

Annual base salary range of $100k–$150k.
Pay (base and bonus) may vary depending on job-related skills and experience.
A sign-on and discretionary performance bonus may be provided.
Company-paid medical and/or other benefits.

Hudson River Trading

At Hudson River Trading (HRT) we are mathematicians, computer scientists, statisticians, physicists and engineers. We research and develop automated trading algorithms using advanced mathematical techniques. We have built one of the world's most sophisticated computing environments, and our researchers are at the forefront of innovation in the world of algorithmic trading.

HRT’s founding partners graduated from Harvard and MIT with degrees in computer science and mathematics, and founded HRT in 2002. Armed with programming skills and sharp quantitative minds, the founders hypothesized that by applying a fresh take to trading stocks, one that truly leverages the power of technology, they could meaningfully impact a world still dominated by manual operators. Very quickly, their algorithms saw success in the markets and HRT grew from their origins in US equities to a global, multi-asset class trading firm.

Today HRT employs over 800 brilliant minds from a variety of disciplines—from highly technical to deeply mathematical to the liberal arts. We are critical thinkers and eager automators, chasing new solutions to any problem we encounter.

We trade on nearly all of the world’s electronic markets, and are a leading voice for fair and open markets. Our internal code of ethics far exceeds the expectations of the regulatory environment in which we operate. We are conscientious market participants advocating for fair and transparent markets for everyone. This philosophy influences every aspect of our research.

Please be aware that HRT emails will always come from the @hudson-trading.com domain; a genuine offer document will not be signed by a recruiter; and HRT will never request your personal banking information or payment of any kind during the recruitment process. If you have received what you suspect is a fraudulent offer or suspicious communication with HRT, or if you have any questions, please reach out to security@hudson-trading.com.

New York, NY