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Job Analysis:
The Hands On IT Project Manager role at TEKsystems is fundamentally about delivering seamless technological support and infrastructure management that enables business transformation for customers. The key responsibilities include user account configuration, operational support, technical troubleshooting, and project management with a focus on networking infrastructure. This means the candidate must not only respond promptly to user needs but also ensure that systems are properly maintained and optimized, which often requires interacting with various departments and stakeholders. Success in this role hinges on balancing technical expertise with strong interpersonal skills. Candidates will face the challenge of quickly resolving diverse IT issues while managing multiple projects and priorities, aiming for smooth transitions during go-live processes and maintaining comprehensive documentation for better operational insights. Given the focus on customer service and technical support, a blend of hard skills—like in-depth knowledge of systems and networking—and soft skills—such as communication and problem-solving—will be crucial to excel in this position.
Company Analysis:
TEKsystems operates in the dynamic realm of technology and business services, positioning itself as a leader in accelerating digital transformation for its clients, including a significant proportion of Fortune 500 companies. This strategic positioning suggests a fast-paced and evolving work environment that values innovation and adaptability. The core values of TEKsystems emphasize collaboration, responsiveness, and proactive solutions, which likely permeate its work culture. As an IT Project Manager, the individual will navigate a hybrid work model in California, implying both on-site and remote responsibilities that demand flexibility. This role appears to be pivotal, not merely as a support function but as a key facilitator in achieving the company's broader goals of enabling business agility and efficient technology usage, thus impacting organizational success and customer satisfaction. Furthermore, the emphasis on IT support in healthcare contexts hints at a priority for compliance and operational reliability, reinforcing the need for candidates to understand industry-specific challenges.