IT Support Engineer (Temporary FTE)
$96k/y-$130k/y
Nuroa day ago
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OnsitePart-timeEntry
Summary
Nuro is seeking an IT Support Engineer (Temporary FTE) to join their team in Mountain View, CA. This role involves providing high-quality technical support across macOS, Linux, and Windows while maintaining and scaling the core IT infrastructure.
About the Role
As an IT Support Engineer, you will partner with business and engineering teams to deliver fast, high-quality technical support. Your responsibilities include participating in an on-call rotation, providing Tier 1/2 support, managing onboarding and offboarding processes, supporting network setups, configuring AV systems, maintaining IT asset inventory, performing routine maintenance, documenting incidents, and supporting IT financial operations.
About You
Required:
- Bachelor's degree in Information Technology/Information Systems, or 2-4 years of relevant IT support experience.
- Strong troubleshooting skills across macOS, Linux, and Windows environments.
- Working knowledge of networking fundamentals: LAN/WAN, TCP/IP, DNS, and directory services.
- Clear, professional written and verbal communication with a strong customer service orientation.
Preferred:
- Hands-on admin experience with Okta and Google Workspace.
- Experience with Kandji/IRU, KACE SMA, or other MDM solutions.
- Prior experience across mixed office, lab, and data center environments.
Benefits
- Full benefits package including health insurance.
- Potential for extension based on performance and business needs.
Nuro
Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale—empowering a safer, richer, and more connected future.
Mountain View, CA