Search for entry level IT support roles in Burton, MI with a focus on positions that include Cisco networking, Windows OS experience, and full-time work. I also need benefits like vision insurance.

Okay, I've searched for entry level IT support roles in Burton, MI, focusing on positions requiring Cisco networking and Windows OS experience, full-time status, and those offering vision insurance benefits. I found 12 available positions for you.

Entry Level IT Support

Burton, MI

Cisco networking

Windows OS

Full Time

Vision Insurance

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The Entry Level IT Support role at Insight Global involves providing essential technical support within a warehouse setting, where the candidate will primarily engage in maintaining automatic storage and retrieval systems. The job is about ensuring operational efficiency, with around 60% of the responsibilities focused on implementing workstations and 40% dedicated to traditional IT support tasks, such as troubleshooting printers and PCs. This context emphasizes the need for collaboration and effective communication skills, as the candidate will likely interact with various team members, including warehouse personnel. The ability to think critically and solve problems quickly is vital, as technical issues can arise unexpectedly in a fast-paced environment. Success in this role will be defined by the elimination of downtime, effective implementation of IT solutions, and a positive impact on team productivity. A proactive approach to identifying system enhancements and an eagerness to learn from experienced colleagues will also contribute to the candidate's growth and effectiveness in the position.

Company Analysis:

Lensa operates in the career platform industry, uniquely positioning itself as both a job agent and career coach by leveraging machine learning to match candidates with job opportunities that align with their skills and preferences. This innovative use of technology reflects a company culture that values efficiency, inclusivity, and progressive work practices. The role of Entry Level IT Support aligns well with Lensa’s mission of creating meaningful connections in the job market, as it supports the infrastructure that enables these matches to occur seamlessly. Given the fast-paced and dynamic nature of Lensa, characterized by a diverse Team of developers and data scientists, the successful candidate will need to be adaptable and willing to embrace the company's commitment to diversity. The position within the broader team structure likely provides considerable visibility to IT leadership, presenting opportunities for the candidate to contribute ideas and improvements. This collaborative environment encourages sharing knowledge and positioning everyone for success as Lensa further establishes itself in the job search marketplace.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a technical issue under pressure. What was the situation and what steps did you take?
Can you describe a challenging interaction you've had with a user needing IT support? How did you resolve it?
Provide an example of how you've worked successfully within a team to implement a technical project. What was your role?
How would you handle a situation where a critical piece of equipment fails during a crucial operational period?
What methodologies do you use to diagnose and solve technical problems efficiently?
Can you explain your experience with Cisco networking and how you've applied that in past roles?
Describe your familiarity with Windows OS and how you've utilized it in a support capacity.
What specific steps would you take to set up a new workstation in a warehouse environment?
Imagine you receive a call regarding a printer not functioning. What troubleshooting steps would you follow?
Why are you interested in working at Lensa, and how do you see your role contributing to its mission?
How do you align with Lensa's values of inclusivity and diversity within a workplace?
What do you think sets Lensa apart from other career platforms in the job market?
What questions do you have about the team you would be working with in this IT support role?
Can you describe your understanding of the challenges that someone in this position might face in a warehouse environment?
What tools or systems have you found most useful in IT support roles, and why?
How do you stay current with technological advancements in IT support?

Job Details

Overview Company

IT Support Specialist

$20/h-$22/h

Lensa

6 months ago

Highlight

OnsiteFull-time1+ yearEntry

Summary

Lensa is seeking an Entry Level IT Support specialist for Insight Global in Burton, MI. The role involves supporting automatic storage and retrieval systems and providing traditional IT support.

About the Role

As an Entry Level IT Support specialist, you will be responsible for implementing workstations and providing IT support for printers, PCs, and other equipment. The role requires onsite presence in a warehouse environment with some local travel.

About You

Required:

1+ years of experience in end user support.
Experience with Cisco networking/switches.
Experience with Windows OS.
Experience with basic troubleshooting of printers, PCs, etc.
Experience in a warehouse/manufacturing/plant environment.
Associates degree or equivalent experience.

Benefits

Medical, dental, and vision insurance starting on the first day of employment.
HSA, FSA, and DCFSA account options.
401k retirement account access with employer matching.
Paid sick leave and/or other paid time off as provided by applicable law.

Lensa

What if we could take the search out of job search? This is the question Lensa has been answering since launching in San Francisco, California in August 2016. Using machine learning, we instantly provide companies with candidates and match professionals with positions that fit their skills, goals, personalities, and needs. How does it work? Lensa applies complex algorithms that identify the skills needed to succeed on a given job. Candidates can play computer games that assess their work style, thus gaining insight into their strengths while unlocking career opportunities. The result: job search that puts people first while reducing the time and cost of talent acquisition.

Lensa passed 10 million job seeker registrations in 2019, making the com- pany one of the premier career platforms.

With teams in multiple U.S. locations and a 60-strong crew of developers and data scientists at its R & D headquarters in Europe, Lensa is working every day to share its transformative career technology with the world.

Burton, MI