IT Support Specialist
Denton House Design StudioHighlight
Summary
About the Role
About You
- 2+ years of experience in IT support, help desk, or service desk environments.
- Strong working knowledge of Windows and macOS operating systems.
- Proficiency with Microsoft Office Suite and remote support tools.
- Experience using ticketing systems (Freshworks, ServiceNow, Zendesk, Jira Service Management, or similar).
- Foundational understanding of networking concepts (IP, DNS, DHCP).
- Clear, professional communication skills — both written and verbal.
- A proactive mindset and strong problem-solving abilities.
- A genuine desire to learn, grow, and improve systems.
- CompTIA A+, Microsoft Modern Desktop Administrator, or similar certifications.
- Associate’s or bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- Experience tracking service metrics or reporting.
Benefits
- Be part of a collaborative, service-driven culture.
- Work in an environment where technology directly enhances the member and team experience.
- Gain exposure to both day-to-day support and broader IT initiatives.
- Grow your skills in a team that values initiative and professional development.
DENTON HOUSE DESIGN STUDIO is a globally recognized planning, design, and architecture firm dedicated to transforming the human experience through the power of design. For more than 28 years, we’ve created innovative places that inspire wonder and connect communities. Our award-winning team combines placemaking, landscape architecture, architecture, interiors, and operations to deliver truly integrated design. Denton House is expanding into luxury development through our partner company, Areté Collective. From ski retreats and oceanside clubs to hill country resorts and private estates, Areté creates regenerative communities set among inspiring landscapes worldwide. Our fully integrated companies are a diverse collective of forward-looking problem-solvers united by a passion for great design. Together, we create places that matter. We embrace a philosophy that respects nature, sustainability, and culture. Our projects are designed not only to bring well-being and happiness to those who call it home but equally to enrich and revitalize the environment and local communities.