Okay, I've searched for IT Support Specialist roles in Indianapolis for full-time positions, requiring 1-3 years of experience, with proficiency in Microsoft 365 and foundational networking. I have found 57 positions for you.

Sure. Here's the analysis:

Job Analysis:

The IT Support Specialist role at Juncos Hollinger Racing is fundamentally about ensuring that the organization's technology infrastructure runs smoothly and effectively supports both daily operations and high-pressure racing events. This position requires managing IT systems, providing robust technical support, and maintaining hardware/software to prevent disruptions that could impact performance on the track. Candidates will be expected to manage myriad tasks—from daily operations and employee support to important trackside technology deployment—placing emphasis on strong troubleshooting skills and proactive communication. The nature of the work, especially under time constraints during race events, underscores the need for a calm, resourceful individual who can work under pressure and still deliver high-quality service. Success in this role would involve fostering cross-functional collaboration, implementing IT best practices, and ensuring that all systems align with organizational goals while maintaining a keen eye on budget management.

Company Analysis:

Juncos Hollinger Racing occupies a competitive space in the motorsports industry, where precision and teamwork are paramount to success. As a rapidly expanding team that emphasizes a supportive, family-like culture, the organization places a high value on passion, collaboration, and dedication. Employees are encouraged to share ideas and contribute to a team-focused environment, aligning with the company's mission to raise the standard in the racing domain. This environment would cater well to an IT Support Specialist who thrives in a fast-paced, dynamic atmosphere where their contributions have a direct impact on team success. The role is not merely technical; it involves being an integral part of a cohesive team that prides itself on attention to detail. With growth and advancement opportunities, individuals who demonstrate initiative and a commitment to the team ethos will find pathways to further their careers within this innovative and ambitious organization.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to troubleshoot a significant IT issue under a tight deadline. How did you approach it and what was the outcome?
• Behavioral: Can you describe an instance where you had to explain a technical problem to someone without a technical background? How did you ensure they understood?
• Behavioral: Discuss a time you worked with a team to complete a project or resolve a problem. What was your contribution, and what was the result?
• Behavioral: Describe a situation where you had to deal with a difficult user or colleague while providing IT support. How did you handle it?
• Technical: How would you go about setting up a new employee with their laptop and ensuring they have access to all necessary systems and tools?
• Technical: What steps would you take to ensure the security of the company's IT infrastructure during a critical event such as a race?
• Technical: Can you explain how you would manage and monitor the health of a network, and what tools you might use?
• Technical: What experience do you have with managing Microsoft 365 applications and services in a business environment?
• Situational: Imagine you are at a race event and critical IT equipment fails. How would you assess the situation and what immediate actions would you take?
• Situational: If you receive multiple IT support requests simultaneously from different departments, how would you prioritize them?
• Company Fit: What specifically draws you to Juncos Hollinger Racing, and how do you relate to our mission and values?
• Company Fit: How do you see your role as an IT Support Specialist contributing to the overall success of our racing team?
• Growth Questions: In what areas do you feel you have the most room for professional growth, and how would you like to develop your skills while working here?
• Growth Questions: How important is teamwork to you, and can you share an experience where collaboration led to a successful outcome?