Search for IT support roles in Louisville, KY, focusing on manufacturing environments. I'm looking for full-time positions with at least 5 years of experience and a strong emphasis on server administration and Cisco networking.

Okay, I've searched for IT support roles in Louisville, KY, specifically within manufacturing environments, requiring full-time commitment, with at least 5 years of experience, and a focus on server administration and Cisco networking. I have found 45 positions for you.

IT Support

Louisville, KY

5 years + Experience

Server Administration

Cisco Networking

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The role of Site Mgmt and End User Support at Ford centers on providing robust IT support within the Kentucky Truck Plant (KTP), crucial for manufacturing operations. The candidate is expected to fuse technical prowess with practical insights into production processes, addressing both immediate IT troubleshooting needs and long-term technological integrations. Key responsibilities include supporting a multi-shift operation, engaging with diverse plant departments, and facilitating the deployment of innovative solutions tailored for manufacturing. The ideal candidate must be adept at navigating a complex IT landscape, possessing a strong foundation in server administration and network support, while also valuing collaboration across various business functions. Success in this role looks like not only meeting production targets through effective IT solutions but also championing continuous improvement initiatives that align IT capabilities with the strategic goals of Ford's Factory of Tomorrow vision.

Company Analysis:

Ford Motor Company operates as a leading figure in the automotive industry, championing advancements in both traditional and electric vehicle sectors. With a history rooted in innovation, Ford is well-positioned as a disruptor in the field of mobility through its commitment to sustainability and technology integration. The company's culture embodies a sense of mission and community, urging employees to collaborate towards shared ideals of progress and inclusivity. In this context, the Site Mgmt and End User Support role is pivotal, as it directly ties into the company's goals around modernizing manufacturing operations and elevating customer experiences. This position isn't merely about IT support; rather, it's about becoming an integral player in Ford's transformative journey. The cross-functional nature of the role, along with its visibility across departments, suggests a need for collaboration and flexibility, aligning with Ford's emphasis on innovation and teamwork as key cultural drivers.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot an IT issue under pressure while supporting a manufacturing environment.
Describe a situation where you successfully collaborated with cross-functional teams to implement a technical solution. What challenges did you face?
Can you share an experience that highlights your ability to manage multiple tasks in a high-stress production setting?
How do you prioritize tasks when confronted with urgent IT requests from different departments?
What steps would you take to enhance the integration of new technologies within a manufacturing site?
How would you handle a situation where a critical manufacturing application goes down during production hours?
Imagine you are supporting a multi-shift operation and receive an urgent call about a network issue late at night. How would you approach resolving it?
Suppose you notice that a specific process consistently leads to delays in production due to technical issues. How would you address this?
Why are you interested in the Site Mgmt and End User Support role at Ford specifically?
How do your values align with Ford's mission of providing freedom of movement and driving human progress?
What do you consider the most important trend in the automotive industry today, and how do you think it will affect IT operations?
How have your previous roles prepared you for the fast-paced environment at Ford’s Kentucky Truck Plant?
What questions do you have about how Ford supports its employees in achieving a work-life balance, especially in a demanding IT role?
Can you explain how you stay current with new technologies in the IT field, particularly those related to manufacturing?

Job Details

Overview Company

IT Support Specialist

Ford Motor Company

3 months ago

Highlight

OnsiteFull-time5+ yearsMid

Summary

Ford Motor Company is seeking a Site Mgmt and End User Support specialist to join their team in Louisville, KY. The role involves supporting IT operations at the Kentucky Truck Plant, focusing on infrastructure and applications used in vehicle manufacturing.

About the Role

As a member of the Plant IT team, you will provide technical support across a broad range of infrastructure and applications, assist in process improvement efforts, and support the integration and maintenance of manufacturing applications. You will work with global teams to troubleshoot, analyze data, and resolve problems, ensuring manufacturing applications meet productivity goals. The role requires interfacing with various business departments and supporting Factory of Tomorrow deployments.

About You

Required:

Bachelor's degree in computer science, Information Technology or related field.
5+ years of experience supporting Enterprise IT.
Manufacturing experience and a strong desire to learn manufacturing operations from an IT perspective.
Experience with Server administration; Windows (2016+) and/or Linux.
Familiarity with Cisco routers and switches.
Knowledge of Windows server and Windows Active Directory/ADFS.
Experience with VMs and OSV.
Experience with Android and iOS, iPhones, iPads.
Experience with Office365 and SharePoint.

Preferred:

Strong written and verbal communication skills.
Ability to multi-task and manage multiple projects.
Experience working with diverse, cross-functional teams.
Motivated self-starter.
PowerShell scripting.
Any plant floor automation experience (Control systems, PLC’s, etc.).

Benefits

Immediate medical, dental, vision and prescription drug coverage.
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care.
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments.
Vehicle discount program for employees and family members and management leases.
Tuition assistance.
Established and active employee resource groups.
Paid time off for individual and team community service.
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
Paid time off and the option to purchase additional vacation time.

Ford Motor Company

We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

Louisville, KY