Search for IT Support Technician roles in Falls Church, VA, focusing on full-time positions, requiring basic hardware troubleshooting skills, for new graduates or entry-level candidates.

Okay, I've searched for IT Support Technician roles in Falls Church, VA, focusing on full-time positions, requiring basic hardware troubleshooting skills, suitable for new graduates or entry-level candidates. I have found 27 positions for you.

IT Support Technician

Falls Church, VA

Full Time

hardware troubleshooting

Entry-Level

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The IT Deskside Support Technician role at Lensa fundamentally aims to ensure a smooth operational flow for end-users through effective technical support and workstation setup. This involves responsibilities such as re-imaging workstations, configuring hardware for employees, and providing on-demand troubleshooting for various IT issues. In the fast-paced environment at Lensa, where technology is integral to the mission of improving the job search process, the technician must adeptly handle technical challenges and carry out tasks with precision while following established protocols. A key facet of this role is proactive communication with staff, ensuring they can efficiently navigate any IT hurdles. Success in this role will likely revolve around the technician’s ability to blend technical proficiency with strong interpersonal skills, ensuring that user issues are resolved swiftly and professionally while contributing to the smooth operation of training events and day-to-day IT functions.

Company Analysis:

Lensa operates at the intersection of technology and career development, positioning itself as a forward-thinking leader in the job search space. With rapid growth and innovative solutions powered by machine learning, Lensa's culture appears to prioritize both technological advancement and a user-centric approach. This implies that the role of IT Deskside Support Technician is not just about addressing immediate technical challenges but also about contributing to the bigger picture of enhancing candidate experiences and operational efficiency. Given the environment is likely dynamic and agile, candidates must adapt swiftly to shifting priorities. The collaborative spirit in a tech-driven ecosystem suggests that this role will offer significant visibility across teams, linking hardware and software solutions to Lensa’s broader mission. Overall, the role supports key company objectives by ensuring technical readiness and fostering an efficient workflow, thus allowing Lensa to maintain its edge as a tech-savvy player in the recruitment landscape.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a hardware issue under time constraints. What steps did you take to resolve it?
Can you describe a situation where you had to explain a technical issue to someone without a technical background? How did you ensure they understood?
Describe an experience where you had to follow specific procedures for setting up technology. What was the process, and how did you ensure accuracy?
What is your approach to inventory management, especially for IT equipment? How would you ensure nothing is overlooked?
How would you go about troubleshooting a Windows 10 issue that an employee is experiencing? What steps would you take?
If tasked with re-imaging a workstation, what software or tools would you rely on, and why?
What strategies would you use to efficiently set up multiple training laptops before an event?
Imagine you are faced with an urgent request from an employee who is unable to access their Microsoft Outlook account. How would you handle the situation?
Why are you interested in working at Lensa specifically, and how do you see your role contributing to the company's mission?
How do your values align with Lensa's approach to reducing the time and cost of talent acquisition?
What do you believe are the key qualities necessary for success in a fast-paced, tech-driven environment like Lensa?
What difficulties do you foresee in this role, and how do you plan to overcome them?
Can you share an example of how you adapted quickly to a change in technology or procedure in a previous role?
What questions do you have about the support processes in place here at Lensa?
How would you prioritize tasks if you were faced with multiple requests for IT support at the same time?

Job Details

Overview Company

IT Support Technician

Lensa

2 months ago

Highlight

OnsiteFull-timeEntry

Summary

Lensa is seeking an IT Deskside Support Technician for Melwood in Falls Church, VA. The role involves providing deskside support, configuring workstations, and managing IT equipment.

About the Role

As an IT Deskside Support Technician, you will be responsible for re-imaging workstations, setting up employee computer workspaces, and providing deskside support for IT issues. You will also manage IT equipment inventory and escalate issues to the IT managed service provider.

About You

Required:

Basic hardware troubleshooting for laptops, mice, keyboards, and monitors.
Ability to follow procedures to image and configure workstations.
Basic understanding of troubleshooting issues with Windows 10 and Windows 11.
Ability to lift boxes containing monitors and laptops.
Verbal communication skills to support Enabled employees and interns.
Fluency in using Microsoft Outlook and Slack.
Ability to troubleshoot setup issues for Microsoft Outlook and Word.

Preferred:

Knowledge of Python programming.

Lensa

What if we could take the search out of job search? This is the question Lensa has been answering since launching in San Francisco, California in August 2016. Using machine learning, we instantly provide companies with candidates and match professionals with positions that fit their skills, goals, personalities, and needs. How does it work? Lensa applies complex algorithms that identify the skills needed to succeed on a given job. Candidates can play computer games that assess their work style, thus gaining insight into their strengths while unlocking career opportunities. The result: job search that puts people first while reducing the time and cost of talent acquisition.

Lensa passed 10 million job seeker registrations in 2019, making the com- pany one of the premier career platforms.

With teams in multiple U.S. locations and a 60-strong crew of developers and data scientists at its R & D headquarters in Europe, Lensa is working every day to share its transformative career technology with the world.

Falls Church, VA